Privacy Policy

UPCH Innovation is the owner and operator of this website and acts as the data controller for your personal information. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your data.

This Privacy Policy outlines how we process information collected through our website, the purposes for data collection, and your rights regarding your personal information. By accessing or using the UPCH Innovation website, you acknowledge and agree to the practices described herein. We strongly encourage you to read this policy in full before using our website.

1. Information We Collect

When you visit the UPCH Innovation website, we may automatically collect certain information about your device and browsing behavior. This includes:

  • Browser type and version

  • IP address

  • Time zone

  • Installed cookies

  • Referring websites or search terms

  • Pages viewed and how you interact with the site

This automatically collected data is referred to as "Device Information."

Additionally, we may collect personally identifiable information that you voluntarily provide to us, such as:

  • Full name

  • Email address

  • Mailing address

  • Telephone number

  • Organization details

  • Payment information (where applicable)

This information may be collected when you register for our services, subscribe to our newsletter, fill out a form, or otherwise interact with the website.

2. Why We Collect and Process Your Data

Our primary goals are to:

  • Deliver a seamless, secure user experience

  • Improve website functionality and content

  • Prevent fraudulent activity and security breaches

  • Fulfill contractual obligations and respond to inquiries

We process only the minimum amount of personal data required for these purposes. Automatically collected data is used exclusively to identify potential cases of misuse and to compile anonymized statistical data regarding website performance and usage.

You may browse our website without providing any personal data. However, certain features (e.g., newsletter subscription, direct inquiries) may require you to submit personal information.

If you’re unsure about which data is necessary, feel free to reach out to us at info@upchinnovation.com.

3. Your Data Protection Rights (For European Residents)

If you are located in the European Economic Area (EEA), you are entitled to the following rights under the General Data Protection Regulation (GDPR):

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure ("right to be forgotten")

  • The right to restrict processing

  • The right to data portability

  • The right to object

  • Rights related to automated decision-making and profiling

If you wish to exercise any of these rights, please contact us at info@upchinnovation.com.

Additionally, please note that your data may be transferred and processed outside the EEA, including in Canada and the United States, to fulfill contractual agreements or pursue legitimate business interests.

4. Third-Party Websites

Our website may contain links to third-party websites that are not governed by this Privacy Policy. We do not control and are not responsible for the privacy practices of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

5. Information Security

We implement reasonable administrative, technical, and physical safeguards to protect the personal information you provide from unauthorized access, use, modification, or disclosure. While we strive to ensure secure data transmission, please note that no method of transmission over the internet or wireless network is 100% secure.

6. Legal Disclosures

We may disclose your personal information if required to do so by law, court order, or other legal process. We may also disclose your data when we believe it is necessary to:

  • Comply with legal obligations

  • Protect and defend our rights or property

  • Investigate fraud or misuse

  • Ensure the safety of our users or the public

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

📧 Email: info@upchinnovation.com
🌐 Website: www.upchinnovation.com